- CRM
- Integration
- Salesforce
- Services
The goal of the project coordinated by Mashfrog DMCC was to accelerate business processes by improving and simplifying the vehicle reservation process for Autoworld, an operational leasing company specialising in the management of company car fleets, which offers services throughout Saudi Arabia.
This was achieved by enhancing internal resources through the implementation of the Salesforce Lightning Scheduler CMS tool that simplifies the scheduling, editing and cancellation of appointments, providing a significantly improved user experience.
The integration of the customer's ERP solution - Infor CloudSuite Equipment - was achieved using Infor OS as an intermediate technology layer. This integration facilitated the achievement of the project objective, resulting in greater operational efficiency.
